Cookie Policy

Introduction

Welcome to Ekleel Flowers and Gifts! This Cookie Policy explains how we use cookies and similar technologies to enhance your experience when visiting our website ([website URL, if applicable]) and to provide you with personalized services. By using our website, you agree to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help the website remember your actions and preferences (such as login details, language preferences, or shopping cart contents) for a smoother browsing experience.

Cookies can be categorized as:

Session Cookies: These are temporary cookies that expire once you close your browser.
Persistent Cookies: These remain on your device until you delete them or they expire automatically.

Types of Cookies We Use

Essential Cookies
These cookies are necessary for the basic functionality of our website. Without them, certain features like adding items to your cart or completing a purchase cannot function properly.
- Example: Managing and remembering your shopping cart.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information about page visits, loading times, and errors. This helps us improve the functionality and performance of our website.
- Example: Google Analytics tracking website usage.
Functional Cookies
These cookies enhance your experience by remembering your preferences, such as language settings or past orders.
- Example: Saving your preferred delivery address for faster checkout.
Advertising and Targeting Cookies
These cookies allow us to deliver tailored advertisements based on your interests and browsing behavior. They also limit how often you see the same advertisement.
- Example: Showing you personalized offers for flowers or gifts based on your previous purchases.
Third-Party Cookies
Some cookies may be set by third-party services we use, such as social media platforms (e.g., Instagram, Facebook) or payment gateways.

Why We Use Cookies

Ekleel Flowers and Gifts uses cookies to:

Provide a seamless shopping experience.
Save your preferences, such as language or delivery options.
Track website performance and improve usability.
Offer personalized products and gift recommendations.
Facilitate secure payments and transactions.

Managing Cookies

You can control and manage cookies in the following ways:

1. Browser Settings

Most web browsers allow you to manage or disable cookies through their settings. Note that disabling cookies may affect the functionality of our website.

Google Chrome: Guide
Mozilla Firefox: Guide
Safari: Guide
Microsoft Edge: Guide

2. Third-Party Tools

You can opt out of interest-based advertising by visiting:

Third-Party Cookies

Our website may use cookies from third-party providers, including:

Google Analytics: To track website traffic and user behavior. For more details, visit Google’s Privacy Policy.
Social Media Plugins: To enable sharing of content and interaction through platforms like Facebook or Instagram.
Payment Gateways: To facilitate secure online transactions.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable legal requirements in the UAE. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.